The materials for our spas are imported from Europe, thus guaranteeing excellent quality.

In addition to our revolutionary technological innovations, we also emphasize environmentally friendly manufacturing technologies. Thanks to our U.S. headquarters and our well-stocked inventory we are able to provide quick delivery, so that You will not have to wait for months to enjoy the wellness experience you were looking forward to.

Based on mounting scientific data, it appears so. Regular use of hot tubs shows promising benefits for a variety of illnesses, injuries and ailments, including: Back pain, Blood pressure, Muscle pain, Diabetes, Fibromyalgia, Arthritis and more.

You should always consult with your physician before engaging in any form of hydrotherapy, including hot tub use. But from our vantage point, consistent hot tub use appears to be an ideal complement for anyone looking to improve their health.

Of course! Our spas are ergonomically designed and can offer excellent lumbar support but each Buenospa hot tub is different.

A hot tub full of water can weigh over 3000 lbs! For this reason it must be placed on a 4-inch-thick reinforced concrete slab, or an equally sturdy wood deck (on compacted earth) capable of holding 100 lbs per square foot. You should never install on a balcony or unsupported deck, or set on the bare earth.

The spa, hot tub cover and hot tub cover lifter need to have room to operate, and depending on which cover lifter is used, you will need from 6" to 18" of clearance on 3 sides of the hot tub. Also important is easy access to the equipment hot tub pack (pump, heater, filter, blower, valves, etc.).

Our hot tubs are very heavy and easily damaged, so if you intend to move one make sure you have plenty of help and good dollies/trailers to help move the spa. It is usual to put a hot tub on its side for moving, but take care not to put it on the pumps side as the door on most hot tubs is very weak.

Note: Hire a suitable trailer or flatbed to drive from one address to another,
most hot tubs will not fit in a standard cargo van. If in doubt call us and we will help you in moving spas.

Not necessarily, but we do advise the following: if you go away during the summer turn the temperature down, adjust the chemicals or even drain completely. In the winter, with the risk of freezing, we advise you to adjust the chemical levels and set the control panel to sleep mode. The temperature of the water will drop but the frost protection system will protect the spa.

Ozone is a natural gas and kills bacteria, aids water treatment and is up to 20 times more effective than chlorine and bromine. It is highly beneficial to water quality and we recommend it. If you have any concerns about this or any other form of water treatment, please do not hesitate to get in touch.

That depends on how much you use the spa or hot tub, and how clean your bathers are, but generally speaking, most residential spas are drained every 3-4 months. For hot tubs that are mandated to conserve water, there are ways to extend your time between changes for up to a year if needed.

Cloudy water is usually caused by one of four things: Not enough sanitizer in the water. / Poor water balance. / Poor filtration. / Old water.

If your hot tub water is cloudy, take a sample of your water in for testing. If the water test shows problems with either sanitizer or water balance, follow the directions to fix the problem. Your water should then clear up in 1-2 days.

If the water test shows everything is good, your problem could an old filter. If your hot tub filter is more than 12 months old, replace it. If your filter is still pretty new, the issue could be that your hot tub water is “old”.

You'll need to regularly check the hot tub pH level, just about every other day, or at least before you use your hot tub. The pH level should be adjusted if needed, to be between 7.2 and 7.6.

A hot tub cover helps protect your spa from sun damage, debris, and heat loss. It also adds an important layer of safety by helping keep children and animals out when the spa is not in use.

Yes. A cover lifter helps prevent damage to your spa cover during removal and replacement. It also makes handling the cover easier, especially if it becomes heavy from moisture over time.

Our hot tubs are safe but please follow the guidelines. The electrical connection must be carried out by a qualified person and adhered to the current regulations. Most safety involves common sense and hot tubs are no different; do not leave children unattended, keep electrical equipment away from the tub, make sure the cover is locked and secure when not in use etc. If pregnant or suffering a specific medical complaint you should always consult a doctor. Always read the guidelines on chemical use.

Often your filter can get dirty and restrict the flow of water through your heater. This will cause your heater to not run properly. To see if this is the cause, try taking your paper cartridge out and see if this causes your heater to start running. If that happens, you need to clean or replace your cartridge to stop the restricted flow.

Air locks happen when the hot tub is being filled with water. It is possible for both ends of a plumbing system to simultaneously fill up with water at both the suction end and the return end which sometimes leaves an air lock in the plumbing. This can cause both heater and pump problems. To overcome this issue it is suggested to push the hose pipe down into where your filters screw in which should purge all the air out of your important heating and circulation systems. You may also need to momentarily loosen the union that is on the front of your pumps to purge out the air.

Your spa manufacturer warranty is automatically registered at the time of purchase. You just need to keep your invoice for proof of purchase if warranty service is needed.

Filters will over time clog with dirt and oils until they no longer allow water to flow through. When this happens jets can feel less strong and heaters may cut out. On a regular basis it is important to thoroughly clean your filters. First remove the filter(s) from the spa and then soak for 24 hours in a container of filter cartridge cleaner. This will chemically break down the oils so that when you remove from the cartridge cleaner, rinse with a hose and time permitting, leave the filters to dry. Since the amount of time to properly clean filter(s) could take up to 48 hours, it is recommended to have a spare filter(s).

No, your spa must be hardwired for 220 volts to National Electrical Code standards by a qualified, licensed electrician.

Most municipalities will require a permit when installing a spa. Although the spa is portable, the electrical wiring will need to be approved by an inspector to ensure the safety of the installation. Also, if any decking or concrete slab work was done, that too usually requires a permit. Please check with your city inspector to check your requirements.

Heating time depends on several factors, including heater size, spa water volume, and the temperature of the fill water. Hot tub heaters can vary significantly, typically ranging from 1 kW to 6 kW. As an example, a 300-gallon hot tub with a 1.5 kW heater filled with warmer summer hose water may take about 20 hours to reach the desired temperature. Larger spas, different heater outputs, and colder fill water in winter can all increase heating time.

It is also important to remember that hot tubs are designed to stay heated continuously. Once the water has reached the set temperature, the heater only needs to replace any heat lost during use. As a general example, a 1.5 kW heater can raise the water temperature by about 3°F per hour, so if the spa drops by around 1°F after a 30-minute session, it may recover in roughly 20 minutes.

Many hot tubs have bottom drains which you connect to a hose and run to a drain. However if you do not have a drain this is not a big problem as you can purchase a submersible pump to drain the spa.

As a rule you should change your water every 3 to 4 months. Sometimes if the spa has had a lot of use it may be a good idea to change the water more often than this. The problem is TDS Total dissolved solids, just like a cup of tea if you keep putting in sugar there will come a time that it just does not dissolve. Same with a Hot tub if you keep adding chemicals to maintain the spa then there will come a time that it will be very hard to correct imbalances and it is best to just change the water.

Yes. BuenoSpa hot tubs are designed to operate in cold climates when installed and maintained correctly. The freeze-protection system helps protect the spa by activating circulation and heating functions when needed. For best performance in extreme winter conditions, always follow the installation, cover, and water-care guidelines.

BuenoSpa is one of the brands designed and built by one of Europe’s largest spa manufacturers.

There is no distributor, wholesaler, retailer, or high sales commission. It is factory direct-to-consumer (D2C.)

Factory-direct hot tubs are typically delivered curbside. If you need guidance on placement, access, or installation preparation, our spa coaches are happy to help.

We work with a national network of service providers, and the provider assigned to your area will be scheduled as needed. If service is required, our team will help coordinate the next steps.