Last Updated: 11.2020.
Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under the age of 18, nor do we knowingly distribute such information to third parties. If we become aware that we received personal information from someone under the age of 18, we will take steps to delete such information from our records. If you believe we have personal information from someone under 18, please contact us at dataprotection@BuenoSpa.com.
The following explains what we collect and how we collect it.
Information You Voluntarily Provide
You may provide us with information in order to use certain features of the Site
If you register for an account, you will need to provide certain information, such as your first and last name, email address and password. You may also have the option to provide additional information for a user profile, such as your contact information. You may log into your account to access and edit certain information associated with your account.
If you make a purchase, you will need to provide certain financial information. To pay for your purchase through our Site you will be directed to a third party site where you will provide our third party payment processing company, currently with Shopify (www.shopify.com) and PayPal (www.paypal.com) with certain financial information, such as your debit or credit card number, type and expiration date, along with your name and address. The payment processor will use and share information with us, as explained below. In order to provide information for your receipts, past orders and to facilitate future orders you may make, we collect your credit or debit card if you so choose; however we do not store such data.
We may also collect the information in your shopping cart, such as the specific products that you wish to order and the shipping information for those products, including the recipient’s first name, last name, mailing address, email address and telephone number.
Information We Gather
Device, Site Visit and Technical Information
Do Not Track
Do Not Track is a voluntary program among Internet advertisers that is intended to give users the ability to opt-out of interest-based advertising. There are ways in which your computer may transmit a “do not track” signal to certain websites and online services you visit, and currently no standard has been established. We do not respond to do not track signals, and the settings in your browser will have no effect on the Site.
How We Use Your Information
We may create de-identified information records and “aggregate data” reports about how users use the Site, such as the number and frequency of visitors to the Site, which may be derived from technical and/or personal information. This information cannot be readily tied back to you, your account, your web browser or your mobile device. We may use this deidentified information for business purposes, such as to enhance the content of and improve the Site, for example by allowing us and third parties authorized by us to ascertain how often individuals use areas of the Site so that we may focus on and improve those areas. We may use technical data we gather to enable us or a third party to provide you with information about products and services while you are using the Site.
We use analytics services, advertising companies, advertising networks and advertising exchanges to help analyze how users use and navigate the Site and to engage in advertising on our behalf, on behalf of the retailers for which products and services are available on our Site. These companies may use data about your visits to the Site and other websites or mobile applications in order to provide advertisements about goods and services that may be of interest to you which are offered by us or by our retailers.
How We Share The Information
We share your information with others as follows:
If we sponsor surveys, sweepstakes, contests, promotions or other solicitations for third parties, we may share the information you provide with those third parties. We may also share such information with third parties that provide marketing and advertising on our behalf, as well as with our retailers.
We may share your information to fulfill the purpose for which you provide it, such as to purchase services or goods and have it shipped to you, or for any other purpose disclosed by us when you provide the information, or with your consent, or to third parties designated by you. We may share financial information with our third-party payment processing company, our credit card gateway and fraud prevention company, fraud detection company, our remote checkout bot company and any applicable retailers. To fulfill an online purchase order we may share your purchase and shipping information with our third party service providers, which will provide the information to the retailers from which your purchase is made. Generally, they will use the information for customer service, fulfillment, shipping and returns. The retailer may pass your information to third parties, such as the shipping carrier the US Postal Service, FedEx, UPS, and DHL. The use of your information by these parties is subject to their respective privacy notices. We may also share your purchase and contact information with third parties that provide marketing and advertising services on our behalf, as well as with our retailers.
Third Party Service Providers
If we sell assets or the assets of a division or subsidiary to another entity or if we are acquired by or merged with another entity, we may share with such entity information about users of the Site that is related to that part of our business that is sold to or acquired by or merged with the other entity.
We endeavor to protect the security of the information collected through the Site and implement generally accepted standards of information technology security designed to protect information from loss, misuse and unauthorized access, disclosure, alteration or destruction. It is not possible, however, to guarantee the security or integrity of information disclosed online due to, among other things, technological limitations and the fact that no data accessible through or transmitted via the Internet is completely secure. Online orders on our Site involve processing of data by third parties, such as retailers, online gift card providers, ticket agents, credit card processing companies, fraud detection service providers, issuing banks, card network issuers, shipping services, fulfillment companies, and other parties in order to complete an order. Those parties with which we contract are required to maintain reasonable measures designed to safeguard the security of the data they process; however, we do not otherwise have control over and are not responsible for their handling of such data. From time to time, we may use techniques designed to identify fraudulent activities. You agree to cooperate with all efforts as we may, in our sole discretion, deem necessary to identify attempted fraud. You further agree that if, for any reason, you or others acting on your behalf are suspected of fraud or other violations of our terms and conditions we may, in our sole discretion, declare you to be in breach of our terms and conditions, suspend, block and/or terminate your use of the Site, and/or seek prosecution to the fullest extent of the law.
Links to Other Sites
Notice to California Residents
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (hereinafter the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of personally identifiable information that we collect through the Site and the categories of third party persons or entities with whom such personally identifiable information may be shared for direct marketing purposes at your request. We do not enable third parties to collect personally identifiable information from the use of our Site for their own purposes, except through an activity necessary for fulfilling their legal obligations such as payment processing, or shipping, and the like. California law requires us to inform you, at your request, (1) the categories of personally identifiable information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. In order to obtain this information, please send a request by email to dataprotection@BuenoSpa.com. When contacting us, please indicate your name, address, email address, and what personally identifiable information you do not want us to share with our businesses or marketing partners. The email request should be sent with “California Privacy Rights” in the subject line. Please allow thirty (30) days for our response. Also, please note that there is no charge for controlling the sharing of your personally identifiable information or requesting this notice. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our shoppers, who are California residents to request and obtain from us once a year, free of charge, information about the personally identifiable information, if an, we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to our Data Protection Officer at dataprotection@BuenoSpa.com. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response. Also note that under California law, businesses are only required to respond to a shopper's request once during any calendar year.
Notice to non-US residents